CAREERS

Class 2 Driver

    

The following position has now become available – we require an enthusiastic Class 2 Driver for local and nationwide deliveries – this will entail 2 or 3 nights away (notice would be given in advance), accommodation would be spent in a sleeper cab.

Duties will include, but will not be restricted to, delivering high class and quality products to our customer and dealer network throughout the country, loading of vehicles, and some warehouse work would be expected from time to time.

The ideal applicant must be customer friendly, presentable, trustworthy, adaptable and dependable, must have attention to detail and be able to work on their own initiative whilst doing the duties that are expected of them.

Would need to be physically fit and willing to learn and have no more than 3 points on their licence.

The applicant must have up to date Digi card, a Hiab Crane licence would be an advantage. Live with easy commutable distance to Belper.

 

If you have the necessary skills to fulfil this vacancy please apply in writing only with full details and CV to Mr Mark Robey, Robeys Ltd, Goods Road, Belper, Derbyshire, DE56 1UU or email info@robeys.co.uk

 

 

TRADESMAN

   

As a very dynamic and forward looking company we are always looking for talented individuals that can offer that little bit more!

Right now we have the following opportunities.........…

 

TRADES

Joinery / building skills.

Kitchen / appliance Installation.

Board skills / Plastering.

Decorating and finishing skills.

Gas fitter / installer / service engineer

Hetas fitter / installer / service engineer

 

 

If you are interested in working for Robeys, and you have that little bit extra offer, please send all your details to Mr Robey

  

  

TECHNICAL ADVISOR

 

Robeys are the leading supplier and distributor of quality wood burning stoves, fireboxes, contemporary gas fires and lifestyle products.

Due to continued expansion and progression within Robeys a Technical Advisor role has now become available.

Are you from a customer facing background with experience of offering support or advice to customers, looking to take on a technical role and help continue our business growth? Our Technical Advisors provide exceptional customer service, display efficient multitasking abilities, are detail-oriented and equipped with technical knowledge and key computer competencies.

You will need excellent customer interaction, problem-solving and MS Office skills to meet service delivery and technical demands. Bringing real world experience and value through project capability would enhance your application.

In this varied office-based role, you will be required to deal with technical queries from customers, dealers, and installers as well as liaising with esteemed manufacturers to influence production, quality assurance and development. Your main roles in the Technical Department will be to provide high quality support, advice and signposting to other internal and external resources plus help diagnose appliance problems, source correct replacement parts as required and make sure the product is back functioning as quickly as possible. There are other key administrative and business tasks which will be assigned under the supervision of respective managers.

You will have authentic experience of consistently high levels of customer service, ideally managing technical or product issues, with excellent attention to detail and be self-motivated with the ability to work alone and as part of a team.

 

The Job

  • Provide technical advice, expertise and troubleshooting support to dealers, architects, installers, clients, and in-house staff.
  • Liaise with appliance manufacturers and product suppliers.
  • Liaise with technical specialists, approval bodies and service providers.
  • Perform analysis and mentoring activities, document, and report on findings.
  • Coordinate technical spares stocks, despatch and returns.
  • Undertake technical writing and publish guidance documents for installers and servicing engineers.
  • Keep abreast of regulatory and guidance changes, then effectively communicate and manage key elements.
  • Comply with regulations and work practices plus industry or site-specific work rules.
  • Conduct administrative audit and technical reviews with recommendations for change proposals.
  • Carry out other administrative duties to include maintaining accurate records and interpreting data.
  • Hours of work are 8am to 5pm Monday to Friday (8 hour paid shift).

  

Experience

Customer Service, Administration and Technical Advice: 3 years (Preferred though assessed on application and interview)

 

The Benefits

  • Company pension
  • Employee discount
  • On-site parking
  • Private medical insurance option

 

COVID-19 considerations

We have COVID19 Health & Safety procedures in place observed by all employees and contacts.

 

The ideal candidate will positively evidence the following skills:

  • Interpersonal
  • Teamwork
  • Communication
  • Problem-Solving
  • Leadership
  • Work Ethic
  • Integrity
  • Adaptability

You will need to have a pleasant customer friendly mannerism and be a good communicator, preferably with experience in dealing with technical matters within the gas and/or solid fuel industry. Good attention to detail and flexible approach to tasks is essential, as is being a competent computer user. Experience in Health & Safety matters and asset certification is desirable but not essential, however you will need to exhibit good sense and judgement to be a competent H&S representative for the company.

 

The Application

Robeys can offer the successful applicant long term employment with a full-time contract and good salary with both pension and health cover if required. If representing Robeys and closely working with brands such as Rais, Piazzetta, Ortal and Brunner appeals to you please contact Mark Robey by forwarding your CV alongside a personal letter to the below address, which explains why you think you may be a good fit for this role.

Address to Robeys Ltd, Goods Road, Belper, Derbyshire, DE56 1UU or by email to info@robeys.co.uk.